Nearly all the really hard problems I'm hearing about lately come down to interoperability. Most of those are specifically related to authentication problems. Some of the top ones are:
Tool vendors and ISV's -- pay attention. This is a serious customer pain point.
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a few years now, and it feels like each year the drumbeat gets louder.
Interoperability is part of that same message - make things work seamlessly
together, don't leave it to us to try and figure out. I would agree 100% that
ISVs ignore this at their peril, or embrace it for their profit. Thanks for
making a point of it!