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Spent all day fixing registry problems, and couldn't get iTunes to run without crashing. Finally got it.....

By Andrew Pollack on 12/29/2005 at 10:12 PM EST

If you ever run into a similar problem, or if you come across this blog entry through a google search on something like 'iTunes 6 keeps crashing in XP' then maybe this little note will help. Despite fixing the registry, removing old dead entries, clearing previous installation settings, clearing temp directories, and just about everything I could think of doing I simply could not get iTunes to run at all. Click the icon and bang, it crash. Run the installer, and as it finished it would crash. Uninstall the product and bang, that would crash.

It turns out that iTunes is so totally dependant on a working Quicktime that if yours is in some way damaged you're out of luck. What's worse, installing iTunes should be also installing Quicktime -- but it doesn't help. Worse yet, Apple doesn't seem to offer Quicktime as a download without iTunes anymore (at least not that I quickly found on their site). Fortunately, after all was said and done, I found a copy of Quicktime at www.oldversion.com. Once I'd installed Quicktime from there, I was able to re-install iTunes and it worked like a charm.

What a waste of several hours.


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